Professional Development Catalog & Learning Paths
Performance Improvement

This track of courses explore how to boost team performance and are packed with fresh insights, tools, and best practices to get you there.

They cover a range of topics including coaching; mentoring; change management; high performance teams; hiring strategies; performance reviews and feedback; contract management; goal setting; enhancing personal productivity; team building; and virtual team management.

Target audience: HR professionals, supervisors/managers, and entrepreneurs.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Communicating Effectively

Communication ranks at the very top of all soft skills competencies for everyday living and at work. This track of soft-skills courses focuses on how to effectively communicate. These courses focus on integrated communications – across various multimedia channels. They feature social media in the workplace; business writing; presentation skills; media relations, proposal writing, and verbal and/or non-verbal communication strategies and etiquette.

Target audience: Appropriate for all audiences across all levels and sectors.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Workplace Effectiveness

This track of soft-skills courses is ideal for individuals and teams seeking to enhance team’s performance. Workplace effectiveness topics are designed to explore how to improve one’s effectiveness at work. Topics include: organizational skills; working with remote teams; meeting management; record management; business etiquette and ethics; time management; personal branding; effective networking; office politics, and team building, among others.

Target audience: Young professionals, entrepreneurs, office administrative professionals; and supervisors/managers.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Creativity & Creative Thinking

Creativity and critical thinking skills are the top most desired competencies in today’s professionals. This track of soft-skills courses focus on how to foster your creativity and innovation featuring topics such as brainstorming, information gathering, analyzing data, identifying resources, flexibility, divergent thinking, and curiosity.

They focus  on how to develop creativity; enhance creative thinking skills; and how to use problem-solving skills in the workplace and life in general. These courses are appropriate for all audiences across all levels and sectors.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option is available with our SMEs. Contact us for details.

Performance Improvement: Professional Tracks
Talent Development & Knowledge Management

The Talent Development & Knowledge Management courses are ideal for HR professionals, entrepreneurs, and managers to enhance HR development competencies. These courses focus on interventions that will enable you to become a learning organization by using talent development interventions and to enhance knowledge management. If you’re looking at growing your human capital and exploring options for your organization’s development, this is the track for your team!

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Sales, Marketing & Service Excellence

These courses are ideal for entrepreneurs, entry- and middle-level management. Everyone is involved in customer service, sales, and marketing the organizations brand.  They focus on the foundations of customer service excellence, sales and marketing best practices and tools. If your organization is seeking to enhance your organization’s customer journey, enhance your sales strategies, and tap into digital media to boost your brand, these courses will appeal to your team members.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Digital Learning & Leadership

These courses are ideal for all levels of staff  seeking to leverage digital learning – across all sectors. Target audiences includes: HR development professionals, educators, faculty members, support staff and facilitators. They focus on the foundations of digital learning, learning applications, eReadiness assessments, best practices and approaches for leading digital learning programs, facilitation techniques, online safety, virtual collaboration, instructional design and development; remote teamwork; and digital learning platforms.

Format: Self-paced online and/or blended (on-site or via Webinars). Coaching option. Contact us for details.

Office Administration & Entrepreneurship

These courses are ideal for entrepreneurs, social innovators, and Office Administration professionals powering up businesses as they start or scale. The courses focus on leadership coaching, business fundamentals, self-assessments; basic bookkeeping; budgets and financial reports; record keeping; office and meeting management; team building; supervising others; contract and project management tools. Included resources to help you stay organized, grow your business, and keep a smile while you do it all.

Format: Self-paced online and/or blended (on-site or virtual). Coaching option. Contact us for details.

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